how to access 24/7 support

How to access 24/7 support

24/7

Support

Hi there,

Markets run 24/7. They don't stop on weekends, they don't wait for Monday, and a trade you have open at 2am is just as real as one you have open at noon.

Most brokers' support doesn't work like that. It closes Friday at 5pm and opens back up Monday. So if something happens over the weekend, you wait.

At HankoX someone is always there. Every hour, every day, even Sundays at 3am.

There are four ways to reach us, but honestly the first two are the fastest and most reliable, so use those.

Live chat

Go to hankox.com and click the chat icon in the bottom right. Someone replies in minutes.

support@hankotrade.com. Best for anything that needs more detail or a record you can refer back to.

Then there's two more:

Phone

If you'd rather talk it through, the line is open.

Skype

If Skype is how you like to communicate, the team is on there too.

Go message them right now and ask them any questions you have before you deposit. They're there.

Chat With the Team →

Talk soon,

The HankoX Team

P.S. Tomorrow: which account type actually keeps the most money in your pocket. Worth knowing before you fund.